The Evolution of Flight Ticket Purchase Systems: A Historical Perspective
The evolution of flight ticket purchase systems mirrors the technological advancements and changing consumer behaviors over the decades. From the early days of aviation to the digital age , the way people buy flight tickets has undergone significant transformations. This article explores the historical progression of these systems and how they have shaped the air travel industry. The Early Days: In-Person Bookings and Travel Agencies In the early 20th century, as commercial aviation began to take off, purchasing a flight ticket was a cumbersome process. Prospective passengers had to visit airline offices or authorized travel agencies in person. These transactions were heavily paper-based, with clerks manually checking flight availability and issuing handwritten tickets. Travel agencies played a crucial role, acting as intermediaries between airlines and passengers, providing personalized service and building long-term relationships with clients. The Advent of Computerized Reservation S...
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